May 27, 2023

The Queens County Citizen

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Coronavirus: Contacts traced in Motherwell centre outbreak

Coronavirus: Contacts traced in Motherwell centre outbreak

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Sitel mentioned it was “urgently investigating” the outbreak with General public Well being Scotland

Near contacts of eight folks who have analyzed optimistic at a make contact with tracing call centre in North Lanarkshire have been recognized and presented information.

Sitel, which carries out call tracing for NHS England, claimed it was aware of a “nearby outbreak” at its Motherwell site.

General public Health and fitness Scotland later verified that eight people had so considerably been identified as having the virus.

It claimed “practically all” the shut contacts discovered experienced been traced.

‘Appropriate steps implemented’

Dr David Cromie, expert in public well being drugs at NHS Lanarkshire, reported: “Our public well being workforce has been working carefully with the employer Sitel and team in the setting up who have been inspired to have exams carried out.

“A number of people today have now been determined as shut contacts and nearly all have been traced and supplied tips.”

  • Outbreak of Covid-19 at call tracing centre

Dr Cromie extra: “A total of 8 constructive instances related with Sitel have been determined to date.”

On Monday evening, a member of team at the call centre who had examined beneficial for the virus recalled how staff members would breach social distancing regulations.

The 19-calendar year-outdated girl – who questioned to stay anonymous – began performing there only days before lockdown. She explained she applied to get the job done on the make contact with tracing workforce just before getting switched to a different area.

Personnel ‘lax’ about social distancing

She stated staff did not constantly follow steerage on social distancing and she thought workers on the Examination and Trace crew were being far more “lax” about following Covid-19 laws.

“There are social distancing measurements in location, there is a desk and a half between just about every desk, there are one particular-way programs, hand sanitiser in all places,” she stated.

“They have a social distancing ambassador, he goes round creating absolutely sure everybody is following the principles. So they do have a lot in position.”

But she explained a absence of seating in communal parts where by personnel spend their breaks meant team would frequently sit together.

The 19-year-outdated, who has asthma, stated: “They do set the issues in spot, it truly is just the employees are not imposing them.

“Down in Track and Trace they are receiving 1 to two calls a day, so they are sitting down doing absolutely nothing, they are sitting participating in online games with every other just to hold the time likely,” she stated.

“The principles are additional lax down there.”

Sitel mentioned it was “urgently investigating” the outbreak with Community Health Scotland.

The corporation explained it experienced requested that all employees who had been functioning at the website bear tests within 24 hours.

A spokeswoman for NHS Check and Trace reported anyone at the web site was currently performing from property even though a deep clean up took put.

NHS Test and Trace is a provider operated by the NHS in England to track and assistance reduce the unfold of Covid-19 south of the border.

  • Coronavirus in Scotland: How many conditions are there?
  • What can I now do – and what are the guidelines?

Problems experienced been elevated just after 23 new cases of Covid-19 in Scotland have been announced on Sunday, despite the fact that only three of these ended up in the Lanarkshire overall health board place.

This followed 21 instances staying verified on Saturday, with each of these figures the best recorded given that mid-June.

Having said that, the range of new favourable check benefits dropped back again to seven on Monday, with Very first Minister Nicola Sturgeon welcoming “a reduction in comparison to the latest days”.

She claimed all situations “will however be intently examined and contract tracing carried out as proper”.

Area pub linked to outbreak

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The Railway Tavern in Motherwell shut for a deep clean

A pub in Motherwell that mentioned it is joined to the outbreak at the phone centre explained it would reopen on Tuesday as regular just after being closed for a deep cleanse.

The Tavern reported on its Facebook page that for the reason that of the safety measures in spot, no users of the public have been at chance and as a end result it was not likely patrons would be contacted by contact tracers.

It additional that its security steps went “earlier mentioned and over and above authorities pointers”.

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