October 24, 2021

The Queens County Citizen

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Microsoft says a recent software change has caused major disruptions

Microsoft says recent software change caused major outage

Microsoft Corp said on Monday that the recent change was a major setback, affecting users’ access to several Microsoft 365 services, including Outlook.com and Microsoft teams.

The developer of Windows and Office software said it “did not notice an increase in successful connections” even after the change was reversed to reduce the impact.

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“A moment ago nothing worked, then I went into the files in the teams and it worked, now nothing is working. I think I now have a need not to work and not to watch TV,” a Twitter user tweeted.

“We are pursuing mitigation measures for this issue. In parallel, we are converting traffic to alternative systems to further relieve affected users, ”Microsoft said on its status page, without specifying how many users were affected.

This means that many other Twitter users will miss out on their job interviews and college appointments.

The Xbox manufacturer also says they are working to evaluate other solutions, but they will look into the root cause of the interruption.

© 2020 Reuters

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