December 10, 2023

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Apple confirms serious new issues for iPhone users

Apple confirms serious new issues for iPhone users

Apple’s iPhone 12 issues are on the rise with increasing reports Green tint displays, Signal dots And High battery drain, But now the company has confirmed a serious new iPhone issue, which requires a recall.

More from ForbesApple internal document reveals iPhone 12 display issues

Apple has acknowledged that “a small percentage of iPhone 11 displays may stop responding to touch due to a problem with the display module.” The company announced a Re program installation program And confirmed that the affected equipment was manufactured over a six-month period between November 2019 and May 2020.

Apple did not put its “small percentage” number About 40 m The iPhone 11 units were sold between January and June 2020, taking only a small percentage to add millions of units. If your iPhone 11 is displaying touch response issues, you can enter its serial number on the re-program installation program page to check if it is eligible for repair.

Qualified iPhone 11 units can be repaired Authorized Apple Service Provider, A Official retail store Or by company Mail-in repair service. Apple states:

“If there is any damage to your iPhone 11, such as a cracked screen capable of completing repairs, that problem needs to be fixed before service. In some cases, there may be costs associated with additional repairs. ”

Consequently, if you think this is an opportunity to repair your cracked iPhone 11 screen for free, think again. If you send in an affected iPhone 11 with minor cracks in the display, be prepared to receive a bill for its replacement as part of the touchscreen repair process. On the flip side, Apple says, “If you believe your iPhone 11 is affected by this problem, and you have paid to repair your device, you can contact Apple. About refunds. ”

Apple’s famous high quality control seems to have dropped in recent years. One of the green tint displays The iPhone 11 problem, too Quality of official iPhone 12 cases Called Next to another Ongoing IPhone 12 hardware And Software issues.

With leaks revealing Apple’s will Make radical changes For next year’s iPhone series, anyone on the fence about upgrading might want to stop right now.


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