(Montreal) The personal data of employees and retirees of Promotule Insurance was compromised in a cyber attack last month, but not by customers, the insurance company said Friday.
The promoter, which claims it does not have a social insurance number, driving license number, credit card number or other banking information “at this time”, unveiled the results of a preliminary analysis conducted by its experts on Friday. Its insurance organs seemed to be compromised.
On the other hand, some personal information of its employees, current and past, and its retirees may be “compromised”. Promuel intends to contact the individual affected employees as soon as possible to inform them of the nature of the affected information.
The insurance company said it would provide credit monitoring and protection services to the victims.
In addition, the Quebec-based company was reported to have called some of its customers by fraudsters to collect banking information from them. The promoter stated that it had informed the police officers about the situation and reminded its members that they would be sent a written notice about the resumption of pre-approved payments.
Promotule Insurance announced earlier this week that it would gradually restart its computer system, a month after the cyber attack indicated that it was no longer working. The insurance company estimates that full return on service will be possible in the coming weeks.