Tesla boss Elon Musk said the audit was taking place on Friday night because a server interruption appeared to be affecting some of the brand’s vehicles, which may have prevented their owners from launching, according to Twitter accounts.
“I’m checking,” Elon Musk replied on Twitter, telling a South Korean Tesla user that he had a server problem connecting his Tesla Model 3 to his app on Apple.
The driver explained that he could not start his car with his phone, but thanks to the key in his card form.
Other evidence on Twitter reports this breakdown: “I usually use my phone to start my car so I’m stuck out of the house for an hour”, “I can not open my car”.
“Hundreds of Tesla owners were trapped outside their cars (…). I am one of them. They said they would help the environment by owning an electric car, but the “walk” was not what I thought it would be, “another customer explained, adding that she had a card, but she remained in the car’s passenger compartment.
Blackout is a global, similar witness reported on social networks from many countries, including the United States, Canada, Denmark and Germany.