A customer at a Burger King restaurant in Montreal was left “outraged” after she discovered a piece of chicken in her burger was raw.
Mona Saib went to a branch of the fast food chain on the corner of Guy and Sainte-Catherine streets in downtown Montreal from Thursday to Friday.
On reaching the site, she was informed that the business was now preparing to accept new orders. It was 3am as the restaurant closed after an hour.
She finally decided to order a crispy chicken sandwich and eat it in the Uber taxi that was taking her home.
After a few bites, she notices an unusual taste in her burger that, according to her, is “masked by the sauce and mayonnaise”. So she decided to pack it back into the taxi.
Back at her accommodation, Mona examines the quality of the sandwich. At this moment she was surprised to learn that she was served raw chicken.
Remember that Mona has already eaten part of her meal. She claimed to experience digestive upset moments later.
“I was shocked to see a cute piece of chicken,” she shared on Instagram.
Mona Saib, who joined TVA Nouvelles, still can’t believe what happened to her. Initially, she was angry that the employees served her raw food.
“I was really angry. The restaurant is scheduled to close at 4 am […] I was apparently their last customer of the evening (since the staff wanted to close early). The chicken was obviously raw, covered in bread as well. This has never happened to me in the past,” she said.
She stated that she vomited 10 hours after eating the burger. Since then, she is afraid of contracting salmonellosis.
“I was disrespected. I am still at high risk of infection. I had to take Friday off. I still have digestive problems. I expect my condition to worsen in the next few hours.
It is learned that the branch manager contacted Mona the next day. According to her, he offered her a refund for the sandwich and a free meal on her next visit.
“It’s clear I’m not going back to eat there,” she admitted.
The Burger King Canada team contacted her, but the company said the chicken was undercooked.
For her, it was an obvious lie: “He believed it completely”, she snapped twice.
We tried contacting Burger King’s parent company, Restaurants Brands International, to no avail.