Amid just over a month of turmoil, UNI Financial Co-operation dropped a bombshell on National Acadian Day activities Tuesday evening, announcing the departure of its president and chief executive officer, Robert Morey.
In a short press release, Acadian financial giant Mr. Morey’s successor states that he was “appointed”.
More details will be revealed at a press conference on Wednesday afternoon at the company’s headquarters in Karaket.
UNI did not say whether Mr Morey was fired or let go. He has been in this role since 2017 and was named one of Atlantic Canada’s Top 50 CEOs in May.
Five weeks ago, the company embarked on an ambitious turnaround after cutting ties with its Quebec partner Desjardins.
As part of this transformation, UNI had to provide its members with new tools, including a new counter card and a revamped digital portal.
The company faced many problems in its transition. Many customers were unable to access the new portal and had to visit branches to resolve the issue, resulting in long queues.
Others had to wait on the phone for hours for information.
It is noteworthy that the members complained that their wages were not credited to their accounts within the normal time frame.