Replacement of obsolete wood-burning stoves: Quebec City inundated with grant requests

Overwhelmed by the number of grant requests to replace obsolete wood-burning stoves, Quebec City provides citizens with false information.

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The Journal Citizens who called 311 to apply for a grant to replace their obsolete wood heating appliance were reportedly told there was no more money in the fund.

311 employees told shocked employers they would have to wait until the next budget to process their subsidy request. However, municipal assistance of up to $1,000 to replace a wood stove is an incentive for many to purchase a certified appliance.

Communication error

“It was a communication error,” confirmed municipality spokesman Francois Moisson. He assured that the funds were indeed there. But he explained that the city received more requests than expected. We expected to receive 250, but in the end 410 complaints were sent to the city.

As a result, the first envelope dedicated to this program was emptied sooner than expected, hence the error, guessed Mr. Moison. “We have reached the end of the initial envelope, but we have made other financial requests and the money is there. Everyone who obeys will receive their grant.

Longer deadlines

However, the delay may be a bit longer, he advises.

City confirms five citizens were misinformed. François Moisan their request will indeed be analyzed and the situation corrected at 311 who now has the correct information.