November 27, 2024

The Queens County Citizen

Complete Canadian News World

Technical problems at Desjardins | Services affected by the outage have returned to normal

Technical problems at Desjardins |  Services affected by the outage have returned to normal

After a few hours of technical problems, Desjardins services, including card and ATM transactions, along with the AcèsD site, were operational again on Saturday evening.


Earlier in the evening, Desjardins confirmed to The Canadian Press that all of its services had returned to normal as of 5:10 p.m.

About an hour earlier, the AcèsD site was unavailable, while card and ATM transactions were “(working) intermittently.

According to Desjardins senior public relations advisor Jean-Benoît Turcotti, the problems started on Saturday afternoon. But Mr. Turcotte was reluctant to specify the reasons for the technical problems.

“For now, restoring services is really the priority of the teams, he was content to say. Our teams are working to restore everything as soon as possible. »

Desjardins also experienced technical problems in early November. On November 3, payments at the terminals were disrupted for a few hours.

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