November 24, 2024

The Queens County Citizen

Complete Canadian News World

The standoff at Air Transat is causing concern for passengers

The standoff at Air Transat is causing concern for passengers

Negotiations between Air Transat and the workers' union have resumed with a view to renewing their collective agreement. Meanwhile, the announcement of the treaty's rejection in principle will worry some travelers.

• Also Read: Air Transat's flight attendants rejected the deal in principle

Several travel agencies interviewed by TVA Nouvelles said their customers are fearful because of the uncertain environment at the carrier.

A very recurring question is what happens if a strike breaks out among the workers.

It is a fact that agencies provide assurance to their customers.

“People ask to move to another carrier. We'll see, but we have faith, assured Helen Morissette, president of Club Voyages Super Soleil. I never experienced strikes. It doesn't mean never.”

“This morning I had a guy who has flex insurance, so he can cancel. He decided to take out the travel credit and keep it for a year to buy with another company.

Archive photo, QMI Agency

Transat “meets all its obligations”

On Tuesday, the company's 2,100 flight attendants represented by the Canadian Union of Public Employees (CUPE) rejected the agreement in principle reached on December 14 by 98.1%.

However, the carrier promises to “fulfill all its obligations” and compensate passengers in the event of a dispute.

“This includes a new ticket offer on an upcoming available flight or partner,” the company said.

“For those who have booked the package at their destination and can extend their stay. Transat will bear and cover all additional costs.

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