Airport Chaos: The Journey of a Lost Suitcase

A British Columbian went through several adventures to recover, thanks to Airtag, his suitcase lost on a trip.

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Before leaving for Europe, Carl Cooper decided to put an air tag on his luggage. “This is another one of my wife’s good ideas […] And it certainly spiced up the journey, the adventure. My bag had a lot of fun,” he said in an interview with Global News.

Curious to see where his bag was, he opened his locator app and found that his bag had not come with him. While he was in Vancouver, his suitcase was in Victoria.

Mr Cooper was told that was an impossible situation as WestJet had no flights to the city. However, he has proof that his items are real.

After a brief stop in Calgary, the suitcase eventually made it to London, England, but Carl Cooper was not there. The real adventure began for Bag, who traveled to Reykjavik, Iceland and then Frankfurt, Germany, before returning to London.

The journey takes a strange turn as Bag travels by car to a small town in England. A person who encountered this situation wrote to WestJet on Twitter and shared a photo of the location.

“Hello Carl. don’t worry Your suitcase is coming, it wants to tour the world first,” he was told.

But AirTag showed a completely different story. In fact, his suitcase was delivered to a house in Salisbury, England. “I sent another tweet to WestJet that said, ‘Hello, Carl. Looks like Suitcase is taking a break,'” he explained.

In the absence of this cooperation from the airline, Carl Cooper contacted the local authorities who went to collect his luggage.

“They sent an agent who knocked on the door and said, ‘The delivery company has come and dropped off this bag. It’s not mine. I have no idea. [à qui il est]”, explained the British Columbian.

Doing business with a private delivery company, he finally got the suitcase back. With a lesson learned, he puts his valuables in his carry-on to come home.

Contacted by Global News, WestJet spokeswoman Denise Kenny said she could not comment on Mr Cooper’s specific case but would look into it.

“We regret Mr Cooper’s recent experience with his suitcase and we sincerely apologize for the impact it has had on his trip,” she said.