Crisis at SAAQ: Ottawa police promise to cooperate with Quebec request | SAAQ’s difficult digital transformation

of service points SAAQ On February 20, the digital platform was experiencing high traffic due to operational failures SAAQClick.

Since then, the Quebec government has announced several relief measures to address the crisis brewing at the crown corporation, notably extending the validity period of driver’s licenses and temporary registration certificates.

The OPS The information was provided on Thursday by the Service de Police de la Ville de Gatineau (SPVG). rather than permissions [du Québec] Expires between March 6 and June 1, 2023 so automatically extended to August 29, 2023 to catch up backlog.

We have asked our agents to cooperate with the request of the provincecontinues OPS.

there SAAQ Confirms Intervening with other administrations to inform the situation In an emailed statement on Saturday. An English version of the Ministerial Order was sent to Ontario, for example.

Quebec drivers who have received fines against their driver’s license or registration certificate can submit a request for reimbursement SAAQUnderlines the state company.

If for financial reasons (for example, for work) the person needs to go outside of Quebec for an extended period of time, they can go to a service point and they will receive treatment in priority cases.We can read there.

But the Quebec Trucking Association estimates that this type of accommodation would be difficult to implement outside the province.

Several members of the association have to renew their registration by March 31.

As a result, a meeting with representatives of the Quebec Trucking Association is required SAAQ Also on Monday was the office of Transport and Sustainable Mobility Minister Genevieve Guilbault.

Its CEO, Marc Cadieux, is optimistic and hopes all parties will reach a resolution.

It is apart [notre objectif] The scenario is trying to get all the registrations done by the 31st Comments Mr. Cadieux.

With information from Rosalie Sinclair and By Oliver Doust