Loto-Québec’s operations are gradually resuming and will soon return to normal, the government-owned company announced Thursday.
• Also Read: Ticket sales: Lotto-Quebec returns to normal on Thursday
An update to the Loto-Québec system that failed on the night of September 10 to 11 stalled sales for a few days.
Loto-Québec indicated that its customers can purchase draw lottery tickets and check their tickets at all retailers, on lotoquebec.com and with the lotteries mobile application.
The outage at Loto-Québec affected many outlet owners in the province and left customers impatient.
“[Les clients] Not happy. They don’t respond much. Customers call 10 times a day to see if it’s working,” explains Nathalie Jolicoeur, Alimentation Jolicoeur store owner.
For retailers, the disruption at Loto-Québec meant they lost significant revenue.
“It’s an add-on purchase [pour nous]. Obviously, this is a good loss of income,” she said.
Yesterday, Loto-Québec was betting on a return to normal on Thursday.
About The Author
More Stories
Hyundai customers victimized by data leak
Quebec public schools: 4,880 teachers have resigned in the past five years
$748 million in losses by 2023: Course change needed for Canada Post