July 20, 2024

The Queens County Citizen

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Covered in snow and more failures for REM: “It adds stress”

Covered in snow and more failures for REM: "It adds stress"

Heavy snowfall in the south of the province complicated travel on Monday morning and users of the Réseau Express Métropolitain (REM) were not spared.

• Also Read: Snow Removal Operations in Montreal: How Do You Know When to Move Your Car?

In fact, intermittent REM was down for several hours in both directions between Brossard and Gare Central due to weather conditions.

A shuttle service has been made available to the public to facilitate travel.

According to information obtained by TVA Nouvelles, the sudden and difficult stopping of trains approaching stations causes problems with the platform screen door system.

Around 175 users suffered from technical issues.

Some responded on camera.

“Most of the time, when the weather is good, it’s reliable, it’s clean, but here, it’s not reliable and as the testing season is coming, we still have a long way to go,” he said. A REM customer.

“It adds extra stress during exams,” said a student.

“I don’t really like it, but I can’t stop taking it,” said one woman.

Others are speaking out on social media, suggesting they investigate company communications.

Service was fully restored at 9:36 am.

The company said it is currently in the adjustment phase.

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